FAQ

How to use and get the most out of the Operata platform

8 articles in this collection
Written by John Mitchem and Andy Scott

Understanding data sources used in Operata

This article helps our customers understand the Operata data collection components and their importance.

Written by John Mitchem
Updated over a week ago

AWS Simulate Campaign Approval

When and how to gain approval from AWS for a large Simulate Load Test

Written by Andy Scott
Updated over a week ago

Operata Data Collection - get it working!

If data collection is not working, this guide leads you through the steps to discover why..

Written by Andy Scott
Updated over a week ago

Contacting Support

How to get help if you need it.

Written by John Mitchem
Updated over a week ago

Which URL's will I need to whitelist so I can use Operata?

What you need to allow Operata on your network

Written by John Mitchem
Updated over a week ago

What will Operata need to create my account?

How to find your Amazon Connect CCP Access URL

Written by John Mitchem
Updated over a week ago

What browsers do Operata support?

Let's get you up and running

Written by John Mitchem
Updated over a week ago

How do I allow Operata to integrate with my Amazon Connect instance?

To use the Operata hosted CCP https://softphone.operata.io needs to be allowed to Integrate with your Amazon Connect instance

Written by Andy Scott
Updated over a week ago