FAQ

Commonly asked questions, hints and tips to fix issues and get the most from Operata

12 articles in this collection
Written by John Mitchem, Romilly Blackburn, and Andy Scott

What is MOS?

What is MOS and how is it calculated?

Written by Andy Scott
Updated over a week ago

How does Operata find the ISP

Operata collects the WAN IP address and uses this to find the ISP and location, but how?

Written by Andy Scott
Updated over a week ago

Unknown network type

Why do some network types show as unknown?

Written by Andy Scott
Updated over a week ago

Common Questions

What browsers do Operata support?

Let's get you up and running

Written by John Mitchem
Updated over a week ago

How does Operata measure Memory and CPU usage?

How does Operata measure Memory and CPU?

Written by Andy Scott
Updated over a week ago

How do I find my Operata Group ID?

We're here to help

Written by John Mitchem
Updated over a week ago

POLQA Vs PESQ objective quality scoring

The differences between ITU objective quality scoring standards and why you should care.

Written by Romilly Blackburn
Updated over a week ago

Get Operata working

Jabra quick start

The Engage range of Headsets can provide additional data to Operata for some unique insights, but there are some prerequisites.

Written by Andy Scott
Updated over a week ago

Manually install the Operata Chrome extension into an MS Edge Browser.

As the MS Edge browser is Chromium based, the Operata Chrome extension functions.

Written by Andy Scott
Updated over a week ago

Accelerate quick start

Everything you need to know for a smooth enablement of Operata.

Written by Andy Scott
Updated over a week ago

Which URLs will I need to allow so I can use Operata?

What you need to allow Operata on your network

Written by John Mitchem
Updated over a week ago

ServiceNow integration to Operata - Email

How to automate SNOW ticket creation, when agents report issues using Operata Agent messenger widget.

Written by Andy Scott
Updated over a week ago