Operata

What is MOS?

Operata collects the WAN IP address and uses this to find the ISP and location, but how?

Why do some network types show as unknown?

How to use Operata to identify the likely cause of one-way audio..

Commonly asked questions, hints and tips.

The differences between ITU objective quality scoring standards and why you should care.

The Engage range of Headsets can provide additional data to Operata for some unique insights, but there are some prerequisites.

Everything you need to know for a smooth enablement of Operata.

What you need to allow Operata on your network

How to automate SNOW ticket creation when agents report issues using Operata Agent messenger widget.

Capture home-working agent's 'true' network details when using a VPN.

Watch this video for a quick summary of Operata

Here's a great way to get an overview of Operata and how we help businesses.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you