Operata

With the Chrome Extension is installed and Log collection enabled, Operata passes data and CCP logs to Operata, but how much data is passed?

Amazon Connect - data network capacity used for Monitoring and CCP log collection

How to create, view, change and revoke API Keys.

How do I create, view, change and revoke API Keys?

Operata charges for Amazon Connect are based on the minutes of Agent interaction and hold time, here's how to find this detail.

Amazon Connect - How can I report Agent interaction and hold Time?

How does Operata measure CPU usage?

Operata uses the Nice Tenant ID - here's how to find it..

Find your Nice Tenant ID

Andy Scott

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