To collect Jabra Engage headset statistics here's what you need to do.
Both the Jabra Chrome Host and Jabra Browser integration chrome extension need to be installed on supported OS and Browsers. Select the button below to see the latest details and software links from Jabra.
For testing you will need:
Jabra Engage Headset.
Access to Operata.
A machine with access to the Agent Softphone that has:
The Jabra Chrome Host and Jabra Browser integration chrome extension installed.
The Operata Chrome extension installed.
Chrome Headset mic settings to use the Jabra Engage Headset.
Machine Headset settings to use the Jabra Engage Headset.
Once you have all this enabled, make and end a call, data should now appear in the Playbook - Jabra.
Here's the details...
If you have any issues, we are always happy to help..