Operata

Andy Scott

How to use Operata and detail on each data element we collect.

We have updated the Operata home page with new features that I’m sure you will find useful.

A set of Operata curated dashboards that use the data sent by Jabra Headsets when all the prerequisites have been met.

The Operata Platform API provides access to all key data collected by Operata, in different levels of granularity.

The Canvas visualisation tool makes sense of the data.

A guide for Agents on how to use and move the Operata Agent Messenger widget.

Provide guidance to agents on the content of the optional comments added to Agent Issue Reports.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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