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Amazon Connect - Finding your CCP URL?
Amazon Connect - Finding your CCP URL?

How to find your Amazon Connect CCP Access URL

John Mitchem avatar
Written by John Mitchem
Updated over a week ago

Before your friendly Operata representative can create your account, we will need your Amazon Connect CCP URL details.

Here's how to find the Connect CCP URL:

  • Log on to the AWS Console

  • Select Amazon Connect and you will see a list of all your Amazon Connect virtual contact center instances.

  • Copy the Access URL for the Instance to be monitored by Operata

It will look something like this

https://[instance name]

https://[instance name]

See screenshot below.

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