Before your friendly Operata representative can create your account, we will need your Amazon Connect CCP URL details.
Here's how to find the Connect CCP URL:
Log on to the AWS Console
Right click + Copy the Access URL for the Instance to be monitored by Operata
It will look something like this
https://[instance name].awsapps.com/connect/ccp or https://[instance name].connect.aws/ccp or https://[instance name].connect.aws/connect/ccp
See screenshot below.
