# Help Center

> Advice and answers from our friendly Operatas...

## FAQ

- [AWS integration benefits](https://help.operata.com/en/articles/10582754-aws-integration-benefits.md): The benefits in bringing additional Amazon Connect data into Operata.
- [Agent Copilot](https://help.operata.com/en/articles/11966873-agent-copilot.md): The Agent interface to report issues and to get self-fix CX notifications.
- [How to activate your Operata account \(and what to do if it fails\)](https://help.operata.com/en/articles/14317508-how-to-activate-your-operata-account-and-what-to-do-if-it-fails.md): Step-by-step guide to activating your Operata account, with fixes for the most common activation errors including expired links and undelivered emails.
- [Single Sign On - Setup](https://help.operata.com/en/articles/14317688-single-sign-on-setup.md): This article covers how
- [Checking Operata service status and reporting platform issues](https://help.operata.com/en/articles/14317692-checking-operata-service-status-and-reporting-platform-issues.md): How to check whether Operata is experiencing a platform issue, quick self-service checks to try first, and how to report an issue to the Operata support team with the right information.
- [Operata Browser Extension - Install Guide](https://help.operata.com/en/articles/14983260-operata-browser-extension-install-guide.md): How to install the Operata Browser Extension into your Chrome or Edge browser.
- [Amazon Connect - Operata Integration Updates - CloudFormation Deployment Guide](https://help.operata.com/en/articles/15064713-amazon-connect-operata-integration-updates-cloudformation-deployment-guide.md): How to update your Operata AWS CloudFormation stacks to fully supported versions
- [Dashboard Changes](https://help.operata.com/en/articles/15077201-dashboard-changes.md): Changes as part of Dashboard re-platforming
- [Amazon Connect - Operata Integration Updates - Terraform Deployment Guide](https://help.operata.com/en/articles/15218840-amazon-connect-operata-integration-updates-terraform-deployment-guide.md): How to deploy your Operata AWS integration stacks using Terraform
- [How to find my Operata Group ID](https://help.operata.com/en/articles/15220279-how-to-find-my-operata-group-id.md): Several integration processes need you to enter the Operata. Group ID - here's how to find it.
- [Custom Dashboard Creation](https://help.operata.com/en/articles/15560562-custom-dashboard-creation.md): There is a new process to create/edit Custom Dashboards - here's how.
- [Which URLs and protocols will I need to allow so I can use Operata?](https://help.operata.com/en/articles/3431491-which-urls-and-protocols-will-i-need-to-allow-so-i-can-use-operata.md): What you need to allow Operata on your network
- [Agent VPN bypass URL](https://help.operata.com/en/articles/9245191-agent-vpn-bypass-url.md): Capture the agent's 'true' network details when using a VPN.
- [Service enablement](https://help.operata.com/en/articles/11587278-service-enablement.md): Details of technical and operational stages of Operata enablement that will be progressed either as part of the Trial or when moving to a paid for Operata service..