Using Operata and the detail on the data elements we collect, tag and visulalize.
Overview - User Guide
Network, Applications and Equipment - User Guide
Reported Issues and Insights - User Guide
Call Overview - User Guide
Agent Overview - User Guide
Cohort Comparison - User Guide
Logs and Errors - User Guide
Collection Coverage - User Guide
Agent Interactions - User Guide
Customer Experience - User Guide
Conversational Analytics - User Guide
Call Detail - User Guide