To deliver the key features offered by Operata, data is collected from two primary sources:

1. Customer AWS environment (Operata Conductor: Lambda)
2. Agent browser (Operata Collector: JavaScript)

Operata have created a data summary document to help customers achieve the following:

  • Map the sources of data collection to the data points on the Operata platform,
  • Map the data points to features of the Operata platform that consume this data
  • Summarise the functional impacts should this data be unavailable/unobtainable
  • Summarise the security methods used for data in transit and at rest

The data summary document is available here.

API docs are available here.

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