To use the Operata hosted CCP using the link in the Deployment section of the platform, https://softphone.operata.io needs to be allowed to Integrate with your Amazon Connect instance.
Really simple change to make, but the Operata Service won't work without it..
From the Amazon Console:
- Select 'Application Integration'
- Then '+ Add Origin'
- Add https://softphone.operata.io as an 'Origin URL'
- Select the 'Add' button to save and you are all set..