To use the Operata hosted CCP using the link in the Deployment section of the platform, needs to be allowed to Integrate with your Amazon Connect instance.

Really simple change to make, but the Operata Service won't work without it..
From the Amazon Console:

  • Select 'Application Integration'
  • Then '+ Add Origin'
  • Add as an 'Origin URL'
  • Select the 'Add' button to save and you are all set..
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