To use the Operata hosted CCP using the link in the Deployment section of the platform, https://softphone.operata.io needs to be allowed to Integrate with your Amazon Connect instance.

Really simple change to make, but the Operata Service won't work without it..
From the Amazon Console:

  • Select 'Application Integration'
  • Then '+ Add Origin'
  • Add https://softphone.operata.io as an 'Origin URL'
  • Select the 'Add' button to save and you are all set..
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