Before your friendly Operata representative can create your account, we will need your Amazon Connect CCP URL details.

Here's how to find the Connect CCP URL:

  • Log on to the AWS Console

  • Right click + Copy the Access URL. It will look something like this https://your-company.awsapps.com/connect/login . Screenshot below.

Note: If you have multiple instances, Operata will set you up with one group per alias; simply provide the unique access URL for each. 

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